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Magnolia Place

Connections for a better tomorrow

Magnolia Place is a free, walk-in service located at Westfield Helensvale, where anyone experiencing challenges in their life such as domestic violence, isolation and homelessness can get the support they need in a calm, safe, judgement-free space.

 

We know that asking for help can be hard to do, so Magnolia Place provides an inclusive space for anyone who is feeling isolated and alone, to connect over a cup of tea or coffee and have a confidential conversation with an experienced, caring practitioner.

 

Visitors don't need an appointment and won't be asked to fill in forms, meet an eligibility criterion, or go on a waiting list.  Our practitioners meet each person where they are in their life.  They listen, provide trauma-informed crisis counselling, practical support, and work with them to connect them with services that can help.

What you'll find at
Magnolia Place

At Magnolia Place, you’ll find a place where you can feel safe, heard and believed. 

 

Whether you need specialist domestic and family violence counselling; emergency relief such as food, clothing or a mobile phone; access to legal and financial advice; assistance with housing; referrals to formal support services; or just an opportunity to connect and have a conversation with someone who’ll listen, we’re here to get you the help you need.

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And while we’re here to help, accepting help is your decision, and we'll always respect your right to choose what’s right for you.

Practical Support

Our caring, experienced practitioners will help you work through how you’re feeling, provide guidance and connection and explore practical solutions to address your needs.

A Plan for a beter tomorrow

We’ll provide support and emergency relief to get you through the immediate crisis and work with you to put an action plan together with achievable steps and meaningful connections to make your tomorrow better than today.

A Shield for Safety

If you're feeling unsafe because you're experiencing domestic violence or abuse, our practitioners will provide you with a StandbyU Shield to help you stay safe and connected.

I found safety and connection at Magnolia Place.  They listened to me, and I felt seen and believed for the first time in a long time.  They gave me a Shield for when I’m feeling unsafe, and they helped me put a plan together, so I can move forward and support my family.  I’m even going to TAFE next year.

Address

Location

Opening Hours

Visit Magnolia Place

Shop 1083, Westfield Helensvale

1-29 Millaroo Drive

Helensvale  QLD  4212

Located externally - Coffee Club entrance.

​Best Parking - Blue P3.

Monday to Friday

9.00am - 4.00pm

Partner with Us

To find out more about Magnolia Place and how your organisation can make a positive impact in your community through a Magnolia Place Partnership with StandbyU , contact our Partnership Team. 

StandbyU Foundation acknowledges the Traditional Custodians of country throughout Australia. We recognise their deep and continuing connection to land, waters, and community and the lessons we can learn from these connections.  We pay our deepest respect to Aboriginal and Torres Strait Islander people and their cultures and to Elders past, present, and future. StandbyU is committed to building a better, safer world for anyone experiencing abuse or isolation in our communities. We support the LGBTQ+ community, people with disability, the elderly, and people from culturally and linguistically diverse backgrounds.​

 

StandbyU Foundation Limited is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC).

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